Qualified.com

Qualified, founded in 2018 and headquartered in San Francisco, California, specializes in conversational sales and marketing solutions designed to enhance website engagement and pipeline generation for companies utilizing Salesforce. Its platform enables real-time interactions with website visitors through live chat, chatbots, and voice calls, facilitating immediate connections between sales teams and potential leads.

The company has attracted significant investment, raising approximately $162 million across multiple funding rounds. Notable investors include Salesforce Ventures, Norwest Venture Partners, Redpoint Ventures, Sapphire Ventures, and Tiger Global Management. In April 2022, Qualified announced a $95 million Series C financing round led by Sapphire Ventures, with participation from Tiger Global and existing investors.

Qualified differentiates itself by integrating advanced AI capabilities into its platform, exemplified by “Piper,” an AI Sales Development Representative (SDR) that autonomously engages website visitors, captures leads, and schedules meetings around the clock. This innovation addresses challenges such as delayed lead response times and the scalability of sales outreach, enabling businesses to efficiently convert inbound website traffic into sales pipeline without expanding their headcount.

In the AI landscape, Qualified operates within the category of AI-driven conversational marketing and sales enablement, applying machine learning and natural language processing to optimize real-time customer engagement and streamline the lead conversion process.

For more information, please visit qualified.com.

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